StoreFeeder System Status
All Systems Operational

About This Site

Welcome to the StoreFeeder Status page. We'll keep this up to date with any issues our customers need to know about.

Please check this page for known issues before you contact the Support Team to report a problem.

If you subscribe to email updates, you will be emailed as new incidents occur.

StoreFeeder Main System ? Operational
SF Background Processes ? Operational
SF REST API ? Operational
External Royal Mail Services ? Operational
Marketplaces ? Operational
Amazon ? Operational
eBay API Operational
Etsy ? Operational
Fruugo ? Operational
OnBuy ? Operational
Other Marketplaces ? Operational
eCommerce Platforms Operational
BigCommerce API Operational
BigCommerce Storefront Operational
BluePark ? Operational
EKM ? Operational
Magento ? Operational
Shopify API & Mobile Operational
Opencart ? Operational
Shopify Third party services Operational
Shopify Storefront Operational
WooCommerce ? Operational
Parcel Carriers (excl. Royal Mail) Operational
Amazon Logistics / Buy Shipping Operational
APC ? Operational
DPD / DPD Local ? Operational
DHL Express (International) Operational
DX ? Operational
Fedex ? Operational
Hermes ? Operational
ParcelForce ? Operational
UK Mail / DHL Parcel UK ? Operational
Yodel ? Operational
Other Courier links ? Operational
Accounting Software Operational
Kashflow ? Operational
Tradebox ? Operational
Xero Ltd - API Accounting API (Updates Controlled by Xero) Operational
Other 3rd Party API Links ? Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

No incidents reported.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024

No incidents reported.

Mar 22, 2024

No incidents reported.

Mar 21, 2024
Resolved - This incident has been resolved.
Mar 21, 16:44 GMT
Monitoring - We have identified the issue that caused the problem and it is now resolved and we are monitoring the system.
Mar 21, 15:37 GMT
Investigating - There is a current issue that is happening around the despatching of orders.

We are investigating this URGENTLY and will keep this page up to date with progress.

Mar 21, 15:20 GMT
Resolved - This incident has been resolved.
Mar 21, 15:18 GMT
Monitoring - We have been informed that this issue DH:'s end has been resolved.

We will monitor and resolve when we are happy.

Mar 18, 11:20 GMT
Investigating - We have established that DHL Parcel UK seem to be having connection issues which is causing label creation to fail our end.

This is beyond our control, we are in contact with DHL and will keep this page up to date with any updates we may get.

Mar 18, 09:06 GMT
Mar 20, 2024

No incidents reported.

Mar 19, 2024

No incidents reported.

Mar 18, 2024
Resolved - This issue is now resolved and orders are coming into the system
Mar 18, 11:21 GMT
Investigating - Our monitoring has highlighted a potential issue again this week with the OnBuy integration, following the API issues they suffered last week.

This looks like it is is meaning no orders are coming into the system from OnBuy currently.

We will continue to monitor the situation and keep this page updated as we receive information.

Mar 18, 09:08 GMT
Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.