All Systems Operational

About This Site

Welcome to the StoreFeeder Status page. We'll keep this up to date with any issues our customers need to know about.

Please check this page for known issues before you contact the Support Team to report a problem.

If you subscribe to email updates, you will be emailed as new incidents occur.

StoreFeeder Main System Operational
SF Background Processes Operational
SF REST API Operational
StoreFeeder WMS App Operational
External Royal Mail Services Operational
Marketplaces Operational
Amazon Operational
eBay API Operational
Etsy Operational
Fruugo Operational
OnBuy Operational
Other Marketplaces Operational
eCommerce Platforms Operational
BigCommerce API Operational
BigCommerce Storefront Operational
BluePark Operational
EKM Operational
Magento Operational
Shopify API & Mobile Operational
Opencart Operational
Shopify Third party services Operational
Shopify Storefront Operational
WooCommerce Operational
Parcel Carriers (excl. Royal Mail) Operational
Amazon Logistics / Buy Shipping Operational
Amazon Shipping Operational
APC Operational
DPD / DPD Local Operational
DHL Express (International) Operational
DPD Ireland Operational
DX Operational
Evri / Hermes Operational
Fedex Operational
ParcelForce Operational
UK Mail / DHL Parcel UK Operational
Yodel Operational
Other Courier links Operational
Accounting Software Operational
Kashflow Operational
Tradebox Operational
Xero Ltd - API Accounting API (Updates Controlled by Xero) Operational
Other 3rd Party API Links Operational
Other Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 29, 2026

No incidents reported today.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Resolved - This incident has been resolved.
Sep 21, 12:22 BST
Monitoring - The issue has been rectified and we are now monitoring for a short period.
Sep 21, 11:32 BST
Investigating - We are aware of an ongoing that some users are experiencing when despatching orders with a Royal Mail shipping service.

We are looking at this as a matter of urgency with Royal Mail.

We will provide updates via this page.

There is no need to contact us about this.

Sep 21, 11:06 BST

Sep 20, 2026

Completed - The scheduled maintenance has been completed.
Sep 20, 15:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 06:00 BST
Scheduled - We wanted to give you advance notice of some scheduled maintenance affecting Royal Mail's Online Business Account (OBA) service.

What's happening: Royal Mail will be carrying out essential maintenance on OBA, during which the service will be unavailable.

When: Sunday, 20 September 2026, 06:00–15:30 (UK time)

What this means for you: Please do not manifest any orders via Royal Mail OBA during this window. Hold off and manifest these once the system is back online after 15:30.

We apologise for any inconvenience this may cause and appreciate your patience. If you have any questions, please don't hesitate to get in touch with our support team.

Thanks,
The StoreFeeder Team

Sep 15, 10:46 BST

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.